New Page 2 Product New Sealed in Box, with Full Factory Warranty Bematech Logic Controls All-In-One System MSR 2GB Restaurant Bar Pizza POS Ready with pcAmerica RPE PRO NEW SB9011D-J203R-3 RPE INTEL DUAL CORE 1.8GHZ, 2 GB RAM,160GB HDD, MSR, POS READY 1 pcAmerica Restaurant PRO Express with 3 months free 24/7 phone support included Overview The SB9011D is Bematech’s latest addition to the SB All in One Terminal Series, equipped with a powerful Intel Processor D525. The terminal is fanless and robustly designed to function well in harsh environments. The SB9011D supports various peripheral options such as MSR, customer displays, scanners and printers. The unit is designed with only the most necessary I/O ports, which helps maintain the units cost-efficiency. The easy cable management mechanism keeps wires in order for a neat appearance at the checkout counter. Features Intel Dual Core Processor 1.8 GZ Up to 4 GB RAM, operates ideally with Windows 7 and Windows Fanless design Supports wide range of operating systems Multiple I/O ports Compact design with easy cable management mechanism Specifications Mechanical All-In-One Dimensions (W x H x D): 460mm x 420mm x 240mm Weight: NW 6.5 Kg, GW 8.5 Kg Temperature: Operating: 0?C – 40?C Storage: -20?C – 60?C Operating Humidity: 8% – 80% RH, non-condensing Mainboards CPU: Intel Atom D525 1.6GHz Core Logic: Intel® 525+ICH8M Chipset Mass Storage SATA 2.5 inch Hard Disk Drive, 160B or higher System Memory DDR3 1066/1333, up to 4GB OS Support PosReady 2009 Display TFT LCD Size: 15” TFT LCD Brightness: 250cd/m Resolution: 1024 x 768 Touch Screen: 5- wire Resistive Type Tile Angle: 0? – 90? I/O Ports Serial Ports: 5 x DB9 serial ports (COM1, COM3-COM6) External DC Input: 1 x DC Jack PS/2 Ports: 1 x PS/2 mouse, 1 x PS/2 keyboard USB: 4 x USB 2.0 Parallel Port: 1 x DB25 VGA: 1 x DB15 2nd video VGA connector LAN: 2 x RJ45, (1 x 100Mbit, 1 x 1 Gbit) Audio: 1 x audio out, 1 x mic in Power Supply Input: 100 to 250VAC, 50 to 60Hz AC 2.5A Output: DC 12V 7A Power Consumption: 35W max Certification FCC, CE See Video here Download demos and programs here Restaurant Pro Express point of sale system is packed with the most desired features for a restaurant. You may click on the pictures below to show the full screen shot. Each license comes with 90 days of FREE support and upgrades. Designed for Touch Screen Invoicing Customizable Touch Screen Separate Department and Item Selection Modifier Items Prompting Line Discount Option Passwords on Voided or Discounted Sales Exportable Report Information Unlimited Department, Item and Modifier Content User Definable Menus Handles Unlimited Multiple Remote Printers Kitchen Order Printing Detailed Customer History Detailed Sales History Stores Old Invoices Puts Invoices on Hold Purchase Orders Detailed Order History Ability to Recall Reports from Any Given Day Easy Printer Management Vendor Tracking Create Hotkeys Inventory Control Food Cost and Use Reporting Tracks House Accounts Multilevel Password Protection Prints Reports to Screen, Printer Detailed Profitability Reports Online Credit Card Processing Adds Multiple Modifiers Microsoft Access Compatible Fine Dining Features Table Layout for Quick Table selection Table Diagram - Design where tables are located Automatic Server and Table Number Prompting Dining Room Table Management Quick Table selection prompting User Definable remote printing Customer Tabs Splitting checks Multiple Credit Cards on One Receipt Table and Server Swapping Special Orders On Screen Keyboard for Special Instructions Bulletproof on the Network User Definable Hotkeys User Definable Touch Screen Daily Specials (i.e. Happy Hour Specials) Order Filling Screen for Kitchen Monitor Station Specific Settings Employee Card Swipe Support Automatic Gratuity Party Size Prompting Customer Loyalty Features Individual Order Tracking (tracks what each customer orders) Order Status Prompting Online Credit Card Processing in 2-5 seconds Attractive Receipt Printing Quick Service and Delivery Phone Order Processing Invoice Notes for Delivery Directions Fast Customer Entry Order Filling Station To-Go Order Status settings Store Unlimited Customers Add Customers from any station Easy Lookup by customer number or name User Definable Hotkeys Print Extra Order to printer Customer Loyalty Features Coupons on the receipts Fixed Item Hotkeys Customer Notes Password Protection Employee Swipe Cards Works with Weight Scales Programmable Keypad Ready Prints To Stay, To Go or Delivery on remote printer Easy Invoice on Hold Support Multiple Stations Customizable and colorful touch screen Supports pictures in buttons Login Screen Servers may login into the POS with a secure login card or with their user name and password. If the server isn’t yet clocked in for the day, Restaurant Pro Express will clock them in. The manager button on the top of the screen can be used to access back office functions such as reporting and menu management. The picture and colors of this screen can be modified to match the style of your restaurant. Table Diagram Screen Only used in table service restaurants, the table diagram screen prompts the server to select which table they are modifying. The different dining rooms are displayed on the bottom of the screen. RPE allows an unlimited number of dining rooms, each of which can have tables and other landmarks in the restaurant. This screen can be turned off in the POS for quick service restaurants. Bar Tabs A server or bartender can also start a tab for guests just at the bar for drinks, or spending time at the bar while waiting for their table. Tabs are listed by name in alphabetical order and can be closed out at the bar or transferred to a table. A bartender can also use the Quick Tab button for guests who are ordering one drink and paying for it immediately. As with tables, tabs can be accessed from any restaurant POS station. Menu Screen The menu screen is a simple screen where the server enters the order. Departments are listed down the left side and the items within that department are on the right. Menu buttons can be configured with colors and pictures. Colors are often used to categorize like items for faster checkout. The sixteen items on the bottom of the restaurant POS screen provide one touch access to configure commonly used functions or best sellers. Modifiers After a menu item is selected, RPE will prompt the server to select the modifiers for that item. The server is walked through the selections one at a time, leaving no room for error. Modifiers can be forced, meaning they must be selected, or optional. You can configure modifier groups to allow more than one selection when applicable (such as toppings on a hamburger.) Split Checks Checks can be split evenly any number of ways for guests that want their own bill. If using the ‘Order by Guest’ feature which allows you to assign each item to a specific guest, the server can also split each guests items onto their own check with the touch of a button. If you need even more flexible check splitting, you can touch individual items and move them to their own check. Pizza Ordering Screen RPE features an industry leading Pizza Ordering Screen which streamlines the ordering process by minimizing the number of touches required to order a pizza with various toppings, sizes and crusts. Toppings can be added to halves, quarters or the whole pie by selecting the region and touching the toppings to go on that region. Crusts and sizes and be changed with the touch of a button. Comps, Buybacks and Voids Managers may wish to comp an item for a VIP customer, or void an incorrectly ordered item. Bartenders often buyback an item for a regular customer. Comps, buybacks and voids are permission based exceptions that require a reason code to be selected. All exceptions are listed on the Operational Exceptions report with the server ID, date ime and reason code. Transfer Table, Server A party can be transferred from one table to another by using the Transfer Table function. To do this, simply touch the Transfer button and select the new table to transfer to. You have the option to transfer to an occupied table and combine the checks. Managers can also transfer checks from one server to another in the event that a worker has to leave the restaurant. Checks can be transferred from any restaurant POS terminal. Bar Menu Each POS terminal may have its own unique menu configuration. Bar menus are often alphabetized with hot keys to jump between liquors. After entering all of your menu items, RPE has a button to automatically alphabetize them for your convenience. Item Modification and Deletion Items can be modified or deleted off of a ticket by touching the item and touching the desired function. Multiple items can be selected at the same time so your servers don’t have to perform the same operation more than once. Items can only be deleted off of a ticket if they haven’t yet been sent to the kitchen. Otherwise manager permission is required. The Reorder Round function is a quick way to reorder several drinks without having to manually reenter them. Multiple Menus for Different Meals Managers can configure different menus for breakfast, lunch and dinner. Restaurant Pro Express automatically switches between menus on a schedule; users can also manually switch to a different menu The multiple menu functionality can also be used for holiday menus. For example, a Valentines Day menu can be planned and programmed in advance for February 14th; the menu will automatically turn on and off at the correct times. Select a Customer, Loyalty Plans To select a customer for the transaction, either swipe their loyalty card or search for them by name, phone number or company name in the customer search screen. The point of sale terminal has built-in customer loyalty functionality that includes point rewards, birthday bonuses, frequent visitor discounts and other flexible options. Loyalty rewards plans are a proven way to generate repeat business. Payment of Check Each check can be closed out to one or more tender types, including cash and credit card, two or more credit cards, or through any combination of payments. The payment screen includes optional quick pay buttons that are useful to enter cash amount in bars and quick service restaurants. Credit cards can be processed over the internet in as little as 2-3 seconds. It is not necessary to touch the credit card button – simply swipe and it will process. Other POS Functions Restaurant Pro Express includes several other POS functions that are not used for every transaction. The Edits button shows a list of other useful functions including changes in party size, quick ways to reorder a round of drinks and an advanced discount interface. Open Tickets at a Glance A manager can quickly view a list of all open tickets from all sections in a single list. All tickets can be viewed at once, or filtered by the order type (to stay, to go or delivery.) If configured to allow this, manager can also re-open paid tickets in the instance they were accidentally closed. Special Instructions An on-screen keyboard is available if a guest has a special request that does not have a menu item associated to it. A numeric keypad will pop-up on the occasion where dollar amounts are prompted. Gift Cards Gift cards can be sold and redeemed through the POS with no transaction fees. Your restaurant can purchase gift cards that are customized with your logo. Gift card data is available at one location, or between multiple corporate locations, in real-time with no transaction fees. If a multi-site franchisor organization wishes to issue gift cards where multiple franchisees may claim the redemption, we recommend you use a processor-based gift card system. Shift Closeout At the end of shift, many restaurants require bartenders and cashiers to count their drawer. The Cash Count screen is an easy way for cashiers to count their money, allowing them to move fast so they can end their shift and go home. Restaurant Pro Express uses blind balancing which is known to enforce honesty when handling cash. The POS can automatically prompt for a recount if the counted amount is different from the expected amount. Delivery and Driver Tracking Restaurants that deliver will use the delivery tracking screen to assign orders to drivers. Employees can see the status of each delivery order including what is waiting to be delivered, which orders dispatched and what the promised time of delivery is. Drivers check-in and close out the orders when they return from their delivery. Caller ID Also useful for delivery restaurants, the caller ID interface alerts order takers to who is calling, whether or not they have ordered before and if so what their past order was. For repeat customers, the POS automatically starts a new ticket populated with their name, address and optionally a repeat of their last order. Use of the caller ID interface requires the purchase of a separate caller ID hardware device that is available form pcAmerica. Happy Hour and Special Pricing Happy hour and other special pricing can be pre-configured in the menu creation screen. There are several different pricing options including VIP and employee pricing, bulk pricing (1 beer for $ 4, 2 for $ 6), and happy hour discounts. Special pricing is a secure function that can only be accessed by designated employees. Price changes can be made for the entire restaurant from any restaurant POS terminal so the manager doesn’t have to leave the floor. Selling Retail SKU Items If your restaurant sells t-shirts, mugs or other retail products, they can be rung up from any POS terminal by using a button for the item on the menu or scanning the bar code on the item. Items are configured within Restaurant Pro Express in the same interface that menu items are created – the main difference in process is the UPC number would be assigned as the item number. Reporting Nearly any action performed at the restaurant POS terminals can be recorded and reported on within the Reporting screen. Restaurant Pro Express includes 75 reports, most of which can be run between a date range with several pieces of selectable criteria. Reports can be viewed on the screen, printed, and on most occasions exported to Microsoft Excel. Our Auction Sales Policy We will send the winning bidder an invoice within two (2) business days of auction end adding shipping/handling/insurance fees (see below for explanation of handling fees) based upon zip code listed with eBay. Please see shipping details below for shipping methods. Winning bidders are expected to confirm their order within three (3) business days after invoice sent. Payment in full is expected to be sent within three (3) business days after invoice is sent. Additional instructions for completion of auction and payment will be included in our invoice. We will gladly combine multiple auction winnings to save on S&H fees. If you have or expect to win multiple items, please email us as soon as possible and list the item #_ s you have and/or expect to win and we will send you an invoice after all items have ended. We are unable to hold multiple auction items for more than seven (7) days, so please plan accordingly. If the seller is unable to establish contact with the high bidder within three (3) business days of the end of the auction, he/she may lose the place as winning bidder, and be at risk for receiving negative feedback and/or a Non-Paying Bidder warning, both of which can ultimately lead to suspension from eBay. Payments USA / CANADA WE ONLY ACCEPT PAYPAL Personal checks will NOT be accepted (NO EXCEPTIONS!). We file NPB (none paying bidder form) on ALL unpaid orders INTERNATIONAL ORDERS WE ONLY ACCEPT Paypal International Buyers - check with you local tax agency as you might be required to pay custom duty/tax on import of this particular product. Important Information ORDERS FROM HAWAII, PUERTO RICO, ALASKA Shipping shown on Ebay only applies to lower 48 states. (US Continental) Shipping charge to Hawaii, Puerto Rico, Alaska will add additional cost to the shipping price - FLORIDA RESIDENTS For residents of Florida, 7.00% sales tax will be added to the total amount due (winning bid plus shipping and handling charges). BACKORDERS/SPECIAL ORDERS On occasion, we temporarily run out of stock for a particular item that is regularly in stock. This dramatically increases the time it takes to ship your item. If your item is backordered, we will send you an email notifying you of this. You have the option to wait until stock arrives or a full refund right away. We try to allocate your item from multiple locations. If we're unable to complete your order, we will send you an email and issue a refund. Please do not leave negative feedback as we strive to fulfill every order. If the item is a special order item, you will be advised on the delivery lead time. ITEM You are bidding on only the part number in conjunction with the item description, unless stated otherwise. If it is not listed in the description or package item list and you do not see it in the photos provided then it is not included. Some pictures were taken from the earlier version of the product and do not correspond to the latest version of the product. Please do not assume anything about a listing. Some pictures may show the generic image for the category and represent product group the item belongs to. If you are unsure about something, e-mail us before you bid. Payment must be received within 5 days of close of auction. Product availability is not guaranteed after 5 days. If you, for some reason, can not pay within5 days, please notify us of your situation. If after 5 days we have not received payment without notification, we will file for a non-paying buyer notification, and we will resell the item. We reserve the right to void the auction in the case of late bid withdrawals. Compatibility of any product is the purchasers' responsibility. Please read the product ad carefully. All the information we have about this item is listed in the ad. We do not warrant the accuracy of this information as we are not the author. If you have any questions about this product please visit the manufacturer's web site or call their customer service before placing your bid. If after talking to the manufacturer you are still confused, please by all means e-mail us.
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