Bid on this auction to win a Brand NEW OEM NIB HP Q2612A Toner ABOUT WISE BUY Wise Buy is a result of a dream – to provide quality products and service to the masses. We source items from various mediums. Please check back often as we continually have new items to sell! SHIPPING We ship within 2 business days of purchase and payment. We use tracking as often as possible through Canada Post or FedEx. Buyer will be informed if we cannot ship within the first 2 business days. SALES POLICY AND OUR GUARANTEE Our policy is to properly describe our items so the bidder is knowledgeable on what they are buying. If you purchase an item and it arrives different than described, we will refund you fully. In some cases, we may require the item to first be shipped back to receive a full refund. Please read the listings fully before bidding! RETURN POLICY If the item you purchase does not arrive or arrives damaged we will happily refund. Please note we use tracking as often as possible to ensure mutual agreement on status of all shipped items. Please contact us within 10 business days of item arrival with any concerns. FEEDBACK We will leave positive feedback after receiving payment following an auction. We value your positive feedback, and will do what it takes to receive this. Please contact us with any concerns before leaving us feedback. Thanks! CONTACT US Feel free to contact us at any time - - email or phone 1-613-888-2837 Thank you for your business!