Medquist/Lanier dictation equipment (P/N:LX-231) Recently pulled from a working environment (1) Medquist/Lanier dictation equipment If you order and there's a problem, ANY problem, please contact us before opening up a case. If you check our Feedback's you'll see that we truly do all that's possible to satisfy our buyers. Opening a case causes a strike against a seller, even when things are worked out to everyone's satisfaction the strike is permanent and remains. Simply click "Contact Seller" to let us know about any issues you may have... or to ask a question, to offer a suggestion, or just to say hello. Thank you, and we look forward to serving you. After clicking "Contact Seller", you will have many options available to select, please select/click "I have a question about using my item or I want to send the seller a message" in order to communicate directly with us. Almost all other selections/choices automatically opens a case, and we promise that we'll be able to solve your issues even faster without a case being opened. Shipping: Shipping cost is dependent on seller's location. Insurance will be required on this item.FedEx Air/Ground shipping only. Please feel free to contact us via email for any further questions regarding this auction. Please include the item number in all correspondence. Warranty: 30-DAY NON-DOA WARRANTY Return/Refund Policy: Any item we sell that is delivered in damaged container should be refused, and we are to be contacted immediately. Items that are received intact in the shipping container and appears not to be working properly when received buy the winning bidder ("Buyer) will be covered under the following terms: 1. Buyer must notify the seller within (7) days of receipt of the item of any problem that may require a return or refund. 2. The item will be returned to the seller at the Buyer's expense. Shipping containers that have been compromised in any way during the shipping process will NOT be accepted and will be returned to the Sender. The sender would assume responsibility and need to pursue the issue with the shipping company. 3. The suspected DOA item will be tested to determine it's functionality. If the item is not working and there are no obvious signs of physical damage the winning bid and ALL shipping will be refunded to the Buyer. Items returned that are determined to be in working order, the Buyer will be charged a 15% restocking fee and NO shipping will be refunded. We DO NOT cover the following conditions: A Buyer's lack of knowledge, technical inexperience, or inability to configure, install and/or use the items purchased. A Buyer's attempt to use the equipment purchased in a special configuration or application. Payment: Payment arrangements for this auction must be made within 3 days after the Auction closes . Acceptable forms of payment are: PayPal, Personal checks (from bidder's w/ no negative feedback,/goods to be shipped after check clears),Credit Card, Cashiers Check, or Wire Transfer. We strive to be one of the best top sellers on eBay and our motto is to treat our customers how we would want to be treated. eBay has made it very difficult for us to keep good standing with their new defect ratings and it has really hurt our reputation. Our eBay feedback's are perfect but with the new defect rating we are flawed internally. eBay now dings us for every little mistake made. From a item getting damaged in shipping to an item missing a power cable that wasn't included in the auction listing. We try to ship power cables with everything but sometimes we forget(We're only human). We ask all of our customers contacting us through eBay messaging to not click on "item not as described", "need to return an item" and "didn't receive my item". Once these are clicked on it automatically gives us a defect on our seller account. Please just click on "I want to send seller a message". As you can see from our feedback rating we go above and beyond to make our customers happy and are willing to take care of any issue you have in a speedy manner.If you'd like to contact us by phone we are available from 9am-5pm pst Monday-Friday at 714-625-8779. We greatly appreciate your business and thank you for your cooperation.
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