MELCloud is a new Cloud based solution for controlling your Mitsubishi Electric Air Conditioning systems either locally or remotely by PC, Tablet or Smartphone via the Internet. Remote operation can be achieved as long as you have a connected system and you have an Internet connection at the location of your equipment: your home, office or other building and Internet connection on your PC, Tablet or Smartphone device. Simply select the system you wish to control on your mobile device and your system will receive the command from the MELCloud Service. Local operation is also possible if you are close to where the system that you wish to control is and have your PC, Tablet or Smartphone to hand. Please note this is not direct connection via router, local control still requires Internet connection to work. Your PC, Tablet or Smartphone PC / Tablet / Smartphone The MELCloud service can be accessed by a wide range of the latest Personal Computers (PC), Tablets and Smartphones from the leading manufacturers. The application simply detects which device you are using and dynamically adapts the display to maximise the screen available. Apple / Android / Windows / Blackberry All the main mobile device manufacturers are supported by MELCloud, either by dedicated applications which can be downloaded free of charge from the various App stores or if your device is not supported by App, then the MELCloud Web application should work on most devices via one of the latest Internet browsers from Microsoft, Google, Apple and others. Remote control MELCloud allows you to take control of your Mitsubishi Electric systems from anywhere in the world as long as you have Internet access. So forgetting to turn off your Air Conditioning when you are away from home or on holiday is no longer a problem. Additional functions MELCloud also provides some new functions, such as localised weather information, frost protection, 7 day multi programmable timer and holiday mode, with more features planned for the future. User types MELCloud has been designed for a wide range of users from single users with single Air Conditioning systems in a single building, up to larger user who may have multiple properties and multiple systems that they wish to monitor and control. Whichever type of user you are, MELCloud can provide you with required control and access you need for modern living. Required hardware to connect to MELCloud Please Note: MELCloud is not designed for self installation. Please always use a professional installer to complete the installation, to prevent risk of electric shock or personal injury. Mitsubishi Electric Air Conditioning System You will of course need a compatible Mitsubishi Electric system to connect to the MELCloud service, there is a list of compatible models shown in section 11 in this manual. Compatible systems will need an unused CN105 terminal which the Mitsubishi Electric Wi-Fi Interface (MAC-557IF-E) can be connected to. Broadband Package You will also need Internet access at the building where the Mitsubishi Electric Air Conditioning system is to be installed, please also check that your broadband package does not have data usage limits or additional costs based on data, or if it does please check before purchasing a Wi-Fi Interface whether additional data costs will be incured and are acceptable. Access Point / Router (WPS) If your Access Point / Router supports WPS connections, connection is made by pressing the WPS buttons on the access point and on the Wi-Fi Interface in close succession, please refer to page 8 if your Access Point or Router does not support WPS. Mitsubishi Electric Wi-Fi Interface (MAC-557IF-E) You will need to purchase a Wi-Fi Interface to connect your system to MELCloud, please contact your local Mitsubishi Electric branch, Sales Representative or Distributor for more information on how to purchase this. PC, Tablet or Smartphone Finally you will need a PC, Tablet, Smartphone or other Internet enabled device to be able to connect to MELCloud, a list of compatible devices is shown in section 11 in this manual, or please check with your local Branch or Sales office if you are still not sure if your device is compatible before purchasing a Wi-Fi Interface. Router Overview Please Note: MELCloud is not designed for self installation. Please always use a professional installer to complete the installation, to prevent risk of electric shock or personal injury. Check Router specification, before purchase Not all Routers will be able to connect to MELCloud service, if you are not sure please check with the Router manufacturer before purchasing Mitsubishi Electric Wi-Fi Interface (MAC-557IF-E). Mitsubishi Electric have tested Edimax BR6428-NS for use with the MELCloud service. Does Router have WPS button? To be able to connect Mitsubishi Electric Wi-Fi Interface to your Router, it will need a WPS Button. To make WPS connection between the two devices you will need to press WPS buttons on both devices in close succession to make the connection. Does Router support WPA2-AES or WPA2 Mixed mode? The router will also need to support WPA-AES or WPA2 Mixed mode protocol please check in Router specifications or with the manufacturer if this is supported and how this mode can be set. How can I tell if the Wi-Fi Interface has successfully connected? If the installation has completed successfully you should see LED1 and LED3 on the Wi-Fi Interface flashing approximately every 5 seconds, if you do not see this please contact your installer or refer to the installation manual for more information. Does your broadband package have additional data charges? You should also check that the broadband package you will be using to connect your system to the Internet has unlimited data at no extra cost or has data usage limits and additional costs. Does your broadband have good connectivity? Finally you should consider the quality of the broadband connection at the location where the systems will be connected as if the connection is not very good or you lose connection frequently then this could mean that you are not able to control your devices remotely via MELCloud as you may expect. Also if you are using advanced functions like Weekly Timer and or Frost Protection this will only work correctly if system is connected to MELCloud server when system next reconnects to the server Please Note: MELCloud is not designed for self installation. Please always use a professional installer to complete the installation, to prevent risk of electric shock or personal injury. It is not possible to connect using my existing router? In some instances the current router being used will not be compatible with MELCloud, this could simply be that it does not support WPS, or it does not support WPA2-AES or WPA2 Mixed mode protocol or simply that it is connected to many devices and you do not want to replace and reconnect all other devices, or there could be a security issue and you cannot change the existing router settings. It may be possible to connect via a secondary router It may be possible to connect via a second router to the existing router as shown above, we would recommend if you are buying a second router the Edimax BR6428-NS router which has been tested by Mitsubishi Electric and works with MELCloud. You should be able to connect using any of the LAN ports on existing router and a standard Ethernet Cable (CAT5). Port 4 is shown just for illustration purposes. I have chosen a different secondary router and I am still having problems? Mitsubishi Electric is unable to provide technical support for the wide the range of routers that are on the market, so if you do select a secondary router that is not the recommended Edimax BR6428-NS router, then unfortunately our technical support teams may not be able to support you if you do encounter any issues. Please Note: The connection method detailed above has been tested with the Edimax BR6428-NS router, when connecting to Wi-Fi Interface press the WPS button on the secondary Edimax router and Wi-Fi Interface. Wi-Fi Interface (MAC-557IF-E) Overview Please Note: MELCloud is not designed for self installation. Please always use a professional installer to complete the installation, to prevent risk of electric shock or personal injury. WPS Button To connect the Mitsubishi Electric Wi-Fi Interface to your Access point or router you will need to press the WPS buttons on both devices in close succession to enable WPS connection. Reset Button The Mitsubishi Electric Wi-Fi Interface also has a reset button if you wish to reset the device and make a new WPS connection to your access point or router. More information can be found in the Wi-Fi Interface Installation manual available separately. LED1-3 The Mitsubishi Electric Wi-Fi Interface has 3 LED lights to indicate operation and status and can be used to diagnose whether there is problem with connection. More information can be found in the Wi-Fi Interface Installation manual. If the installation has completed successfully you should see LED1 and LED3 on Wi-Fi Interface flashing approximately every 5 seconds. MAC Address / ID No. To be able to register a system on MELCloud, you will need the MAC Address and ID Number from the Mitsubishi Electric Wi-Fi Interface. This should also have been recorded in the Installation manual. Important The Mitsubishi Electric Wi-Fi Interface is designed for communication to the Mitsubishi Electric MELCloud service. The unauthorised use and redistribution of the firmware of the Mitsiubishi Electric Wi-Fi Interface is strictly prohibited, use of Wi-Fi Interface is therefore deemed as confirmation that the user has accepted this statement. Third party Wi-Fi Interfaces cannot be connected to MELCloud. Mitsubishi Electric is not responsible for any (i) underperformance of a system or product; (ii) system or product fault; or (iii) loss or damage to any system or product; which is caused by or arises from connection to and/or use of any third party Wi-Fi Interface or any third party WiFi service with Mitsubishi Electric equipment. MAC-557IF-E Declaration of conformity is shown on page 38 of this user manual. For information on MELCloud, please go to the Homepage www (.) MELCloud (.) com Here you can see latest information, legal and privacy information, local support and information. You can also login and access the MELCloud main application from this homepage. The homepage also provides the option to view this information in multiple European languages. Supported Devices There is a MELCloud App for the latest mobile devices from all the main manufacturers, Samsung, Apple, Google and Microsoft, this includes Apple IOS, Android and Windows 8 devices. A list of supported devices is shown in section 11 within this user manual. Download MELCloud applications can be downloaded from the various App stores. Just search for word “MELCloud” or follow the direct links on the www (.) MELCloud (.) com homepage to download. The Apps are available at no cost to download and use. Register If you wish to use the application to control your system you will have to register as a user and then register your system. More detailed information on user and device registration is shown in section 5 of this manual. Login Once you have successfully registered as a user and accepted the Terms and Conditions of the MELCloud service, then you will then need to login with the username and password you have used in the registration process. Logout To logout from the MELCloud application, please select Settings / Logout to close the application. The following Mitsubishi Electric Air Conditioning indoor models can be connected to MELCloud via Wi-Fi Interface (MAC-557IF-E): European Models M Series MSZ-SF15/20/25/35/42/50VE, MSZ-GF60/71VE MSZ-EF18/22/25/35/42/50VES/VEW/VEB MSZ-FH25/35VE, MSZ-FD25/35VA MSZ-GE22/25/35/50/60/71VA, MSZ-GC22/25/35VA MSZ-GB50VA, MSZ-GA22/25/35/50/60/71VA MFZ-KA25/35/50VA, MLZ-KA25/35/50VA Mr Slim PCA-RP50/60/71/100/125/140KAQ PEAD-RP35/50/60/71/100/125/140JA(L)Q PEAD-RP35/50/60/71/100/125/140EA/EA2 PEA-RP200/250GAQ, PKA-RP35/50HAL, PKA-RP60/71/100KAL PLA-ZRP35/50/60/71/100/125/140BA/BA2 PLA-RP35/50/60/71/100/125/140BA/BA2/BA3 PLA-RP35/50/60/71/100/125/140AA/AA2 PSA-RP71/100/125/140KA PSA-RP71/100/125/140GA SEZ-KD25/35/50/60/71VAQ SEZ-KA35/50/60/71VA SLZ-KA25/35/50VAQ SLZ-KA25/35/50VA Models Not Supported: MSZ-HJ25/35VA, MSZ-HC25/35VA/VAB PCA-RP71/125HA/HAQ, PEA-RP400/500GAQ Tablets (Apps or WebClient) Apple iPad / iPad mini Samsung Galaxy Tab Dell Latitude 10 BlackBerry PlayBook Smartphones (Apps or WebClient) Apple iPhone Samsung Galaxy S Nokia Lumia BlackBerry Z10 Operating Systems Android Apple iOS / OS X Microsoft Windows 8 BlackBerry 10 Internet Browsers (WebClient only) Microsoft Internet Explorer Google Chrome Apple Safari Mozilla Firefox Please Note: This is not definitive list of all compatible devices, other similar devices which use supported Operating Systems or Internet Browsers should also work either via dedicated Apps or via Web Browser / WebClient options. Please note that user experience may vary slightly depending on hardware and software combination.
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