Nortel Bcm50 Telephone System Release1 Call Centre Incl Gst & Delivery

AU $200.00

Terrigal, Australia
Jan 30th

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Home About Us Shipping Contact Us Payment Add to Favourite Sellers View Feedback Our Shop Shop Categories Item Description Click to view supersize image Nortel BCM50 Telephone System Control Unit. 6 Months Warranty Included. Release 1 PSU is included Licences 12 x Voicemail 12 x Digital Sets 1 x Expansion Licences 1 x Basic Call Centre Software If the licences do not match your requirements please look in our shop we have a massive range of these systems. System Information: The Nortel BCM50 Telephone System is amongst the most advanced systems on the market. With a massive range of features available, it is safe to say that the BCM50 will surpass most businesses requirements. As standard we sell all our BCM50 systems with the basic 12 Voicemail Boxes and 12 Digital Extensions. However, as the largest refurbished telecoms specialist in the UK, we are able to tailor a package to fit your exact requirements. We always have over 500 units in stock with various licences, which means that we can integrate a system -with a lot more features- without blowing your budget. We have systems that are preconfigured with IP Extension Licences, Lan Cte Licences (enables screen popping- useful for Taxi companies) and many more. We also stock a full range of modules at budget prices. The system is very versatile and will allow you to change from Analogue to ISDN2 or even ISDN30. Please read through this list of available features and if there is anything that you think will help your business, please call us, and let us bespoke a package that will exceed all your expectations. If you need help with some basic programming you can find lots of answers on our Forum. If you would like to pay with a card please call 1800 90 90 99. All items are sold and shipped from our Terrigal NSW warehouse. These phones have been professionally refurbished. This process includes new cords and paper & plastic sets. The Phones are then shrink-wrapped and individually boxed. Features: One of the Industry's Largest Portfolio of Telephony Features: More than 200 in all lets you process calls with exceptional reliability, efficiency and flexibility. You can be sure that all callers receive prompt, professional treatment. Employees enjoy convenience, productivity and control features that reduce phone tag and frustration. For example, the system can put a call on hold to page a person, who can then pick up the call from any extension. Voice Messaging: Enables callers to leave important information on a mailbox for a selected user, department or groups of users. The system adds call information, such as calling line ID, time and date of the call and priority level. Employees can record their own personalised greetings and enjoy password protected access to their messages from anywhere. Mailboxes are virtually unlimited, as the Business Communications Manager 50 provides 100 hours of message storage. Auto-Attendant: Answers calls 24 hours a day with your personalized greetings and routes calls to the right people, departments or voice mailboxes - according to time of day, day of week, holiday schedule and calling line ID. The routing logic can include multiple levels, so callers can self-direct to exactly the right destination. Unified Messaging: Converges voice, fax and email messages onto users PCs or laptops, to be managed by one standard application, such as Microsoft Outlook or Exchange. This convenience can be a real time-saver, especially for users with heavy call volume. Convergence of Services over IP: Supports powerful new e-business applications that improve operations and customer service, cost-effectively extend network services to remote workers, increase portability, simplify moves and changes, and eliminate toll charges for site-to-site calls. Universal Internet Access: Gives authorised user’s access to the company intranet or the Internet. Optional security features - such as authentication, encryption, firewall and virtual private networks (VPNs) - provide safe connectivity among business sites and for mobile or home-based employees. Call Centre: Distributes incoming calls among up to 10 active agents or designated employees, to create an order desk, reservations department, customer service group or technical support centre. Calls can flow into two queues aligned with agent skills, so callers have an express lane to the right destination, and agents can give the best possible service. Computer Telephony Integration (CTI): Enables you to use third-party, PC-based applications to control telephone services, such as a click-to-call company directory or automatic screen 'pops' of a customer's account status alongside a customer's call. It's simple to activate, set up and manage these applications from any workstation that has LAN or Web access, using a standard management application called Element Manager and "Start-up Profile". Nortel BCM50 Maximum Capacity: 44 Digital Extensions 12 Analogue Extensions 100 Ring Groups 30 Hunt Groups Set based admin or LAN based admin 600 CLID log spaces 70-255 system speed dials 10 voicemail ports, 2 fax ports 100 hours of voicemail storage Up to 12 IP Trunks available, including SIP trunks Up to 32 IP sets supported Nortel BST door phones now supported on BCM50 2.0 & BCM50 3.0 Fax messaging is supported Unified messaging is supported Nortel Intelligent & Basic Call Centre supported Nortel Call Centre Reporting available Mailboxes and Park & Page available Up to 44 digital phones, using one expansion cabinet Up to 1000 Mailboxes One PRI supported, using one expansion cabinet Key codes are required for everything including expansion cabinets Nortel BCM50 uses a 40 GB SATA HD Up to Two Expansion Cabinets are supported One Media Bay Module per Expansion Cabinet, maximum two Cabinets Dip switches not used All our hardware is tested and refurbished in our purpose built Erina warehouse. Telephones have both curly and line cords removed and replaced. The replacement cords we use are 3 meters in length when fully extended and 50cm when coiled. These are the same cords we sell in our cordage listing. The phones are then sanitized and cleaned to look as new as possible. New papers and plastic covers are then added. The phones are then passed through to quality control to make sure our standards are maintained. We then test the phones again before individually shrink wrapping and boxing. Cards and Control units are electronically tested and when possible firmware is upgraded to the latest version. These then come delivered in anti-static bags. For several years we have tweaked our process to obtain as close to perfection as humanly possible. This has helped us grow rapidly in to a market leader in the refurbished telecoms market. The photos contained on this site are indicative of the refurbishment process. Our phones are graded as follows A Grade: Very good condition. B Grade: Good working order with some marks or discoloration. C Grade: Good Working order but poor cosmetics and possible missing parts. Unless stated we do not include power supplies with any of our phones. This is because most phones now support POE (Power Over Ethernet). We specialize in Business Telephone Systems and Hosted IP Telephone Systems. The majority of phones we sell will not work on a standard PSTN line. If you are unsure of your line type please call us before you purchase.

Condition

Seller refurbished

Seller Notes

“All our hardware is tested and refurbished in our purpose built Erina warehouse. Telephones have both curly and line cords removed and replaced. The phones are then sanitized and cleaned to look as new as possible. New paper and plastic covers are then added. The phones are then passed through to quality control to make sure our standards are maintained. We then test the phones again before individually shrink wrapping and boxing. Cards and Control units are electronically tested and when possible firmware is upgraded to the latest version. For several years we have tweaked out process to obtain as close to perfection as humanly possible. This has helped us grow rapidly in to a market leader in the refurbished telecoms market. The photos contained on this site are indicative of the refurbishment process. Equipment may have marks or discoloration.”