About Us Shipping Returns Contact Us FAQs Click to view full size Full Size Image Click to close full size. Pizza Stone - 14 1/2 " - Black - BBQ by Sassafras With this pizza stone you can bake to perfection your pizza on the grill thanks to the natural grooved surface and fire-proof finish. The unglazed stoneware with glazed rim ensures optimum heat and air distribution for a crisp finish every time. Comes with a recipe booklet. 14 1/2 " Additional Info Ingredients Specifications Shipping Returns Dimensions: 14 1/2 " Dia Materials: Stoneware Additional Info Ingredients Specifications Shipping Returns Additional Info Ingredients Specifications Shipping Returns Additional Info Ingredients Specifications Shipping Returns How Are Orders Shipped? Orders are shipped from our Mississauga, Ontario, Canada distribution facility via United Parcel Service (To the United States and most countries worldwide) and Canada Post (within Canada only). For shipping via United Parcel Service (UPS) to the United States, or overseas, a physical street address (or building identifier or 911 emergency locator in rural areas) must be provided; delivery to post office boxes is not available. Within Canada, shipping via Canada Post is available to post office boxes and postal designations (e.g., rural route, general delivery). UPS standard (ground) shipping is not available to Alaska and Hawaii. For certain remote locations in Canada, a surcharge may apply for deliveries to rural addresses. Shipping to U.S. APO and FPO addresses is not currently available. Please note that U.S. and international shipments may be delayed due to heightened customs inspection and border security. Pursuant to U.S. Customs and Border Protection Agency regulations, as well as regulations of most governments, all U.S. and international shipments may bear a commercial invoice providing a complete description and value of the contents. Product shipments to the United States valued at under $200.00 and for personal use are generally not subject to customs brokerage fees and import duties. Shipments to the U.S. valued at $200.00 or more and all international shipments may be subject to customs brokerage, local import duties, and other charges, which are the sole responsibility of the addressee, as are any taxes levied by government authorities in the destination country. Shipments may be opened and inspected by customs authorities. Other Things to Note. If no one is available to accept delivery when delivery is first attempted, UPS may leave the package or leave a delivery notice card (at the driver's discretion) and reattempt delivery on the two subsequent business days, following which the shipment will be returned to us. Canada Post will leave a delivery notice card and instructions for retrieving the package at a local postal counter, from where it can be retrieved within five business days, following which the shipment will be returned to us. You are responsible for providing the correct delivery address information (including any necessary security access codes/buzzer numbers) to ensure that your order can be delivered. If the delivery address provided is incorrect or can not be located, UPS will attempt to contact the recipient via telephone and/or mail so as to effect delivery of the shipment; Canada Post will return the shipment to us without attempting any correction. Charges levied by the carrier for address correction, redirection, or return of your order are the responsibility of the purchaser and will be charged back to you. An additional shipping fee will apply for reshipment of the order. When Is Your Order Shipped? Following receipt of your order, most products are shipped within the latest availability timeframe (noted in business days [Monday through Friday], excluding holidays) noted when viewing product details and on your order summary. Orders consisting entirely of items with in stock availability are generally shipped within 1 - 2 business days (i.e., on the first or second business day following the day on which your order is placed). Due to the large quantity of products which Golda's Kitchen has available, not all items may be in stock at the time you place your order, in which case shipment of your order will be delayed until we can ship all products. Thus, if you have ordered 3 products with an availability of in stock and a fourth product whose availability is 5 - 10 business days, your complete order will be shipped once the fourth product is ready to be shipped, i.e., in 5 - 10 business days. Our shipping department is closed on all Canadian statutory holidays which include: New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas, Boxing Day, These dates -- as well as Easter (observed Monday, April 21, 2014) and Remembrance Day (Tuesday, November 11, 2014) and civic/provincial holidays observed at the destination address -- are not considered business days for purposes of calculating the shipping delivery standard. December 24 and December 31 only orders placed by 9:00 a.m. that day and being shipped via UPS Express Saver, or Canada Post Expresspost will be shipped; all other orders will be shipped on the next regular business day. What If An Item Is On Backorder? If we can not assemble your complete order within the longest availability timeframe, we will partially ship the available items from your order (subject to certain conditions; see note 1) within this timeframe. A backorder will be created for the remaining items (subject to minimum values; see note 2) and shipped once additional stock is received, or you may choose to cancel the backordered items from your order. No additional shipping charges apply to backordered items. Note 1: If the total value of the available items is under $25.00 (for delivery addresses within Canada, except addresses to which extended area surcharges apply or to which ground service is not available) or $40.00 (for delivery addresses in the USA), the complete order will be held until the order can be shipped complete. Note 2: Backorders valued at under $25.00 (for delivery addresses within Canada, except addresses to which extended area surcharges apply or to which ground service is not available) or $40.00 (for delivery addresses in the USA), and all backorders for delivery addresses within Canada to which extended area surcharges apply or to which ground service is not available, as well as delivery addresses overseas, will be cancelled. Shipping and handling charges are added to all orders. The shipping and handling charge consists of a base charge plus an additional charge for each kilogram of weight (the greater of the actual weight and the dimensional weight of the shipment). If the value of the products you have ordered is more than $100.00, there is an additional charge for insurance for each additional $100.00 of value. Must Someone be Home to Receive Your Order? In order to ensure that you receive your order, you may be required to sign for its receipt. If no one is available to accept delivery when delivery is first attempted, UPS may leave the package or leave a delivery notice card (at the driver's discretion) and reattempt delivery on the two subsequent business days; upon receipt of the delivery notice card, you may also contact UPS at the number provided on the delivery notice card to request that the order be held for pickup at a UPS facility within five business days. Canada Post will leave a delivery notice card and instructions for retrieving the package at a local postal counter, from where it can be retrieved within five business days. Packages which are undeliverable or remain unclaimed after five business days will be returned to us; charges levied by the carrier for return of your order are the responsibility of the purchaser and will be charged back to you. An additional shipping fee will apply for reshipment of the order. Additional Info Ingredients Specifications Shipping Returns If You Receive a Damaged or Defective Product ... Contact us within 7 days of receipt and we will replace the damaged or defective product(s) at no additional charge or refund your money upon receipt of the damaged or defective product(s). We will provide you with further instructions for returning the damaged or defective product(s). If You are Not Satisfied with the Products You Ordered... Contact us within 30 days of receipt to obtain a return authorization number (RA#). For unused products in their original packaging, we will issue a credit (less shipping and handling charges) upon receipt of the returned product(s). For products which have damaged or missing packaging, we will issue a credit (less shipping and handling charges) less a 20% restocking fee upon receipt of the returned product(s). Products which have been used will be refused and returned to sender at the sender's expense. Pack products to be returned in a suitable shipping carton sealed with carton sealing tape (not masking tape) and send them to: Golda's Kitchen Inc. - Returns, RA#___________, 2885 Argentia Rd Unit 6, Mississauga, Ontario L5N 8G6 You are responsible for return shipping, brokerage fees, duties, and taxes (if applicable). In order to avoid incurring brokerage fees, duties, and taxes, return shipments from the USA or overseas should be shipped via the postal service (not via courier service), with customs documentation declaring that the contents are returned goods. Return shipments should be appropriately insured; Golda's Kitchen can not be held responsible for non-delivery or damage to the products during shipping. Returned items absent return authorization will not be accepted and will be returned to the sender at the sender's expense. If the Product Malfunctions... Products are warranted by Golda's Kitchen Inc. for a period of 30 days from receipt. Beyond this 30 day period, products may be covered by the applicable manufacturer's warranty. If a product malfunctions or ceases to function, please contact the manufacturer or contact us to determine the warranty coverage. You May Also Like About Us Shipping Returns Contact Us FAQs Frooition www.frooition.com | eBay design, eBay store design, eBay shop design, eBay template design, eBay listing design This listing is currently undergoing maintenance, we apologise for any inconvenience caused.
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