Urnex 12-ESP12-20 Cafiza Espresso & Coffee Machine Cleaner Powder 20 Oz. Bottle (2 Pack) Home About Us Shipping Info Feedback Return Policy FAQ Contact Us Add our store to your favorites and receive exclusive emails about new items and special promotions! General Interest Urnex 12-ESP12-20 Cafiza Espresso & Coffee Machine Cleaner Powder 20 Oz. Bottle (2 Pack) Item Description Cafiza Espresso Machine Cleaner Powder is an integral part of the daily maintenance routine for espresso machines. Specifically formulated for effective use in the back flush cleaning process, Cafiza is designed to combine maximum solubility and cleaning power with easy rinsability. Cafiza is recommended for use with a wide-range of traditional espresso machines and is NSF certified for metal compatibility and safety.DirectionsCommercial Espresso MachinesBack Flush (each group head):1. Insert blind filter in portafilter and add up to 1/2 teaspoon (3 g) of Cafiza Powder. Insert portafilter into group head.2. Activate brew cycle for 10 seconds. Stop 10 seconds. Repeat 5 times.3. Remove portafilter. Activate brew cycle and rinse portafilter in stream of water from group head. Stop cycle.4. Insert portafilter into group head. Repeat step (2) without Cafiza Powder 5 times.5. Make and discard a cup of espresso to insure no residue remains.Soak:1. Soak filters and metal of portafilter for 30 minutes in 1 teaspoon (6 g) of Cafiza Powder per 32 oz. (1 L) of hot water.2. Rinse with clean hot water.Coffee Brewers1. Empty coffee from equipment. Sprinkle 1/2 teaspoon (3g) of Cafiza Powder per 64 oz. (2 L) of brewer capacity directly into brew basket. 2. Run a full brew cycle into each vessel and hold for 30 minutes. 3. Empty each vessel and rinse all parts with clean hot water. TIP: Wet cloth with Cafiza Powder solution and wipe down spray heads, then wipe clean. Caution: Solution may be very hot. Item Features Espresso and coffee machine cleaner powder perfect for back flush cleaning process Eliminates residue in group heads, valves and water lines Foam and solubility balanced for optimal rinsing NSF certified for metal compatibility and safety Shipping Info Shipping Methods and Fees: We currently offer FREE shipping to PHYSICAL addresses only in the continental 48. Usually using UPS Ground, but sometimes UPS Mail Innovations. eBay delivery estimates are not guaranteed times of delivery, if needed by a certain date, purchase expedited. International purchases are subject to custom's fees, Tax, and Duties upon receipt. These charges vary from country to country, and are based on overall cost of the item. Please note that calculation and payment of these charges is the responsibility of the customer. Tracking: Tracking can be found in your eBay purchase history Combined Shipping: Most items ship separately, combined shipping not guaranteed. Please contact us for a quote. Expedited Shipping: Currently, we can only offer expedited shipping for destinations within the US. Economy mail is also unavailable. Address Corrections: Address changes can be made in PayPal at the time of checkout, before making payment. Since shipping is automated, we cannot guarantee a change of address is possible, but the sooner you contact us the better. International Shipping: All international orders are considered final, no returns are possible. We do not devalue or mark items as gifts as this is illegal. Calculation and payment of customs, taxes, and fees are the customer's responsibility. Shipping Insurance: We insure every package so that if it is lost or damaged we can file claims. These claims can take up to 2-4 weeks with UPS and 2-3 months with USPS. Drop Shipments: Most items ship from NYC, but we have several off-site warehouses and drop shippers who will occasionally ship for us. Further details of our shipping policies can be found here. Return Policy Please read the below policy as it will be strictly enforced in order for us to continue running a successful business and continue to bring you savings on all electronics and closeouts. Returns are accepted for 30 days for an even exchange or PayPal refund. You must request an RMA# for a return or it will not be accepted. Items must be returned in the same condition in which they were sent. Return shipping is the responsibility of the customer. Returns take 10 business days to inspect, process, restock, and issue the replacement or refund. ALL International sales are final and the above does not apply. FAQ • How long will it take to ship my package? We Be Dealin' ships via UPS ground*, providing fast, trackable and insured shipments. Items are very carefully packaged by our trained service department, and generally ship out within 1 -3 business days of receiving a cleared payment (excluding weekends and holidays). UPS Standard Ground usually delivers within 2 to 6 business days to your physical address. We ship to PO Boxes for an additional fee. For a standard US package we charge 10 dollars additional to ship to a PO Box. If the address you submit is a PO Box address, we will send you a Paypal invoice for the money due. All packages shipped to a PO Box are shipped via USPS priority and take 1-3 business days to be delivered once they ship. Please note that USPS packages can not exceed 70 Pounds per USPS restrictions. UPS domestic shipping is available for an additional fee please contact us prior to purchase as to how much UPS shipping will be. *International shipments ship via USPS although we reserve the right to ship with UPS. If you have a preference please let us know. PO Boxes ship via USPS. Please see international shipping section for more information • Do you offer local pick up? Unfortunately, we cannot allow pick-ups at this time. We are under contract with our warehouse to ship all items with them, since they handle, package, box, store and insure our products. However, we can give a small discount if you live close by. You will find that addresses close to us get delivered via standard shipping in 1-3 days. • I have received the wrong item. If we have made an error while processing your order, we will pay 100% of the shipping fees to correct the problem. If an incorrect item was received, this is usually due to a processing error in our warehouse. We carry over 20,000 SKUs, so mistakes can happen, and we try to minimize this for you as much as possible. We will schedule a pick up for you at the address of your choice if you received the wrong item. Please contact us and let us know the following. What item did you receive? What item should you have received? What address would you like the incorrect item picked up at? What time is good for you so we can schedule a pick up? (usually morning or evening in 4 hour blocks) Would you like to keep the item? Sometimes, the mistake is actually one that a customer does not mind. The item could be more expensive, just as good, or sometimes better. If you would like to keep the item we sent you in error, please email us and we can work out a discount for the mistake, or a credit in our store for the understanding. • I made a mistake in my address. If you have made an error in your shipping address, please contact us ASAP. If your order has already been shipped, there may be a fee assessed for the address correction. We can only correct addresses that are shipped via UPS and it is not always possible to correct. If the item comes back to us due to incorrect address, we will ship one more time free of charge in most cases. This only applies to physical addresses in the continental United States; all other address would be responsible to repay the shipping fee in order to get their item reshipped. • Does We Be Dealin' Drop Ship items? We Be Dealin' does not drop ship items in most cases. In the event that we oversell an item, we will ship from a supplier when possible in order to expedite the order processing purpose and make sure that our customers get the items they pay for as quickly as possible. We Be Dealin' does ship from several warehouses around the country. We have our main warehouse in Brooklyn NY. We have 3 other warehouses on the east coast and we have a warehouse in Ohio. Items can ship from anyone of these locations, but there should be no difference in processing time no matter which warehouse your item ships from. • My product was damaged during shipping. What should I do? We Be Dealin' takes pride in packaging and shipping of products, but if your product was damaged during shipping, please contact us within 3 days of receipt of the item with your sales receipt number, item number, and product name. We will reply via e-mail with a resolution. See our full return policy for more details. • What is your Return Policy? We have recently changed the Return policy at We Be Dealin' to be more customer friendly and to insure that our customers get what they paid for GUARANTEED!! HIGHLIGHTS OF THE NEW RETURN POLICY: NEW 30 DAY RETURN PERIOD MORE REPLACEMENTS FOR DOA ITEMS, FULL REPAIR WARRANTY ON EVERY ITEM GUARANTEED! LESS RETURN RESTRICTED ITEMS For more info please click here to visit our Return Policy Page Contact Us Our offices are open Monday through Friday from 9am to 6pm (Eastern) You can email us a question through eBay here. Or, reach us by Phone at: (201) 490-1125
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