NeoMicro LLC eBay Store Feedback Add To Favorites About Us Contact Service & SupportSEND US A MSG Getinge Castle 2011001 Dual Level Control Warrick Controls DF Series DFC1C002 This one came in with an assortment of new sterilizer parts. controller looks new, but you can see where it has had wires attached to the posts before so were calling it used, but will guarantee full functionality. 1 Additional Info Photos of this item are of the actual item being sold. In listings with quantities greater than 1, the photos will be 1 of the actual items being sold as a fair representation of the group. All items in multiple qty listings are of equal quality despite any minor variations in the cosmetic condition of the packaging. Condition: Used Payment We accept the following payment methods: PayPal, Credit Card, Wire Transfer, Payment on Pick-up. Payment needs to be made within 5 days of the close of auction, purchase, or acceptance of best offer. Additional time is often required for freight quotes or adjustments to invoices. In these cases, payment must be completed within 5 days of final invoice. Shipping All items are professionally packed using appropriately protective packing materials. Our shipping team usually has orders packed and shipped within 1 (one) business day of payment, however, some items require extra time to pack safely. The care we provide is necessary to prevent damage to often sensitive equipment. Handling time will be noted in the listing. If you have any questions or concerns regarding the timing of your specific order, please contact us. We will only ship to your verified PayPal or credit card billing address. If you require shipping to an address other than your current payment address, you will need to add and verify the alternate address to your payment account prior to finalizing your order. Domestic Shipping: Standard shipping methods are chosen at our discretion, usually either. USPS or UPS Ground. PO Box deliveries can only be shipped via USPS. All shipments are insured at the selling price. Tracking: Tracking information is emailed automatically at the end of the day. UPS packages are picked up same day. Most USPS shipments are picked up the following day. Expedited Shipping: Expedited processing and delivery are available on most items but due to the nature of the equipment, it cannot be guaranteed. Please call to confirm any requests for expedited service. Freight: It is strongly advised that you contact us to obtain a freight quote before purchasing items requiring freight shipping, especially if you are unfamiliar with freight deliveries. The carrier is chosen at our discretion unless you arrange your own service. Regardless of service, a handling fee is required for freight preparation. Standard pallets will incur a minimum $40 charge. Additional charges for crating or over-sized palletizing will vary.Shipping Damages: If item arrives damaged by the carrier, please reject shipment and contact us immediately. If you do receive the package, submit clear images of the packaging/box and damaged item from multiple angles. DO NOT discard the packaging. Save packaging for carrier claim. Carrier will often come back to pick up the shipment. We cannot file a claim without the packaging and proper images. Thank you for your help and understanding. We welcome free local pickup by appointment Mon-Thur between 10-5. International: International shipments are generally handled via USPS Priority or Priority Express. Declared value is accurately stated and the package is insured at the selling price. International customers are responsible for all duties & taxes. Please check with your country's requirements before purchasing. International Freight Shipping: International customers must arrange their own freight service. Returns Customer Satisfaction We want you to be happy with your purchase. If for any reason you are not satisfied please contact us directly rather than opening a case. To do so, please click 'Contact Seller' and select "other" as the option to send us a message. Choosing any other option will force you to open a case against us. Cases, even for simple questions, now damage our seller rating as part of the new "defect rate" system. We conduct an honest business, and will always work to make your experience with us a good one. Returns are accepted within 14 days of item receipt if the item does not meet the condition described. If you need to return an item, contact us either by calling the phone # in your invoice, by direct email or by clicking 'Contact Seller' and selecting "other" as the option to send us a message (thus avoiding opening a case unnecessarily.) We will provide an RMA # which must be affixed to the returning package. Returns authorized for any other reason will be subject to a 20% restocking fee and shipping will not be refunded so please look carefully at the photographs and description, and if you have any questions please ask before purchasing. Any item that is returned without an RMA # will be refused. Any non-working components or missing pieces will be noted in the description, so please read carefully before purchasing. Any components not specifically listed in the description (ie: power cords, test equipment, original box, etc.) are not included with the purchase. When you receive a Guaranteed item from NeoMicro, it should perform as described. In the rare situation that this is not the case, we will send a replacement upon safe return of the original item within 14 days of receiving the item. If a replacement is not available we will honor the terms of our Money-Back Guarantee. Legal NeoMicro warrantees and represents that the goods are as they are described in the above listing. We will accept returns of the goods only if they fail to meet the descriptions above. NeoMicro specifically disclaims any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights that vary from state to state. NeoMicro's entire liability to you or any third parties under any circumstance is limited to the sales price of the relevant goods and $100. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Store Category General Laboratory Medical Mixers, Stirrers, Shakers Freezers & Cryogenics Other More Coming Soon Payments Credit Card Bank transfer Cash on pickup Shipping Contact As this will be an eBay transaction, most communication will be done through ebay messaging. If email is required, please make sure you are using your eBay registered email address. Ebay Seller NeoMicro LLC 3320 Industrial Dr.Santa Rosa, CA 95403 Customer Service Phone Number: 707-568-0900 Copyrights 2013 All rights reserved. eBay Shop Feedback Add to favorites About Us Contact
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