Replacement Trolley Wheels - 4 pack Easy Glide Rolling Non-Slip Wheels 4 QTY of wheels. Ultra smooth gliding wheels. Overview:Although our trollies are top quality at affordable prices, they still may require maintenance over time as most pieces of equipment do. We offer this replacement wheel set for your convenience. You no longer need to wait weeks at a time for parts to be delivered from the manufacturer just because your unit is out of its 1-year warranty. These items fit our trolly are easy to replace. Features:4qty replacement wheels for TR-32, TR-31 & TR-30. Easy and convenient to receive and replace. Your trolley is not out of use for weeks at a time. Includes everything you need to replace. Specifications:4 wheels Do you price match with competitors? Salon Guys guarantee to have the lowest price on Internet. If you find an authorized reseller with the exact same item with a lower price including shipping, we will match it. The item must be in-stock. When will my order be shipped? If we receive the order by 3pm Pacific Time, we will try our best to ship it out the same day. Majority of our items are shipped within 24hour of placing the order. We do not sell an item unless it’s in stock. Freight items usually take 48 hours to prep up and ship. Do you accept special orders? Yes, we do accept special orders, for clients who would like to customize their own salon furniture. Please allow a minimum of 6-8 weeks for delivery. Full payment is required for all special order. Cancellation must be done before productions start, otherwise there will be a 50% cancellation Fee. I want to save on shipping; can I pick up my order at your warehouse? Yes, local pick up is always available. Payment must be made in advance and appointment must be made within 24hours. What is Freight Shipment? Freight shipments are for items over 150lb or for large orders that are over 1000lbs. Freight carrier are not your traditional UPS, FED EX who specialize in light / medium size package. A Freight Carrier specializes in handling heavy packages and fragile items. My packages were damaged by the Freight Carrier. What should I do? If the packages are damaged in any way, please sign for the shipment as damaged and contact SalonGuys within 14 days of receipt. If you sign the delivery form free and clear of damage, you are stating that you received it in good condition and you released all liability from the freight carrier. Upon opening the package and you find interior damage it is very important that you don't throw anything away, including the crate. Set everything in a safe area and contact us immediately. There will be a short investigation performed by the shipping company to determine who is at fault. Your responsibility is to make sure no boxes have visible damage and that each piece of package on the pallet is accounted for. If there is damage, simply sign for the shipment as damaged and we'll take care of you. I am not satisfy with the product, what is your return policy? Simply, email us that you would like to return item and a Customer Service agent will provide you with further instructions. Product must be shipped back in its original condition including box, packaging all accessories. You are responsible for all shipping charges. Shipping amount is non-refundable. If your order has a free/discounted shipping fee the refund amount will be less the actual shipping cost. No returns will be accepted after 30 days, from the date of purchase. My order contains an item that needs to be freight, but we did no get charge for shipping. What will my shippping charge be? We want to provide you with the most accurate shipping rates when it comes to freight shipment. Freight shipping fee has a very broad range and heavily depends on you zip, delivery type, required services, and weight/volume of the shipment. Please continue with the checkout and customer service representative will contact with a shipping quote. Your freight shipping fee will not be charged unless you agree with the freight charge. For phone orders please contact customer service at 1-877-457-2566. My Items were damage during shipping. What should I do? If for someone reason there are damages after you open up the packages. Simply let us know which parts needs replacement and we will have it shipped out ASAP. Can I ship to an alternate shipping address? Address verification is a precautionary measure salonguys.com performs to ensure your safety and deter fraudulent activity. The nature of online shopping does not permit us to request a traditional form of identification, such as a driver's license, like a standard brick & mortar store. We instead conduct address verification through your credit/debit card issuer to confirm your identify and verify the validity of your purchase, ultimately protecting your credit and privacy. If you wish to ship to an address other than your billing address, please contact your issuing bank and have your shipping destination added as an authorized alternate ship-to address. You will need to fax us your card issuing bank's telephone # (the toll free customer service # on the back of the card) along with the full credit card # via fax or over the phone. We will then contact your bank using the bank number you have provided to verify this information after you've placed an order. Please note that we cannot ship out until we verify any alternate ship-to address. We understand this is an inconvenience, but it's for both your safety and ours as we have no way to verify the alternate ship to address other than the method above. Both your billing and shipping addresses must be verified before an order will ship. If you encounter any trouble when attempting to add an alternate shipping address, let the card issuer know that you are placing an online order and that the retailer must verify your personal information before shipment to eliminate the possibility of fraud. Then, simply give us a call or email to let us know and we will re-attempt address verification to complete the processing of your order. Orders with the same billing and shipping address will not be effected by this. If I purchased an item from SalonGuys previously and have placed another order for the same exact item, then why does the new item look different than the old one? Manufacturers reserve the right to modify their product’s design at any time without notice. Most commonly, this issue is the result of separate batches of items created at different times resulting in colors or other aspects that are not 100% identical to one another. We are not able to guarantee identical items unless they are purchased at the same time on the exact same order. Payment must be received within days seven (7) days of auction end date. Please read through all the conditions BEFORE you place your bid. By placing your bid, you have acknowledged that you have read and agree fully with the terms and conditions. Ask all questions before placing your bids. No returns will be accepted. If the item arrives damaged or defective, contact SalonGuys within 15 days of receipt. We will repair or replace at our discretion. Buyer is responsible for shipping the product back and the original cost of shipping will be deducted from the total amount of refund. As of this time, we only ship within the lower 48 States. We do not ship outside of the USA. As it is, all electric items we offer are designed for US outlets. Adapters may need to be purchased for use outside the United States. SalonGuys do not provide such adapters. If the packages are damage UPON Delivery, please request for the driver to sign off on the receipt, stating that the package was damage in transit. Failure to do this will result in a denial of Freight Damage Claims. All freight shipment is curbside delivery. Curb-side delivery is performed to avoid any possible damage that may occur while unloading and moving the furniture from the delivery truck to your home. All of our furniture pieces are securely packed using foam, cardboard and shrink wrap as they travel directly from the factory. We are a trusted eBay Platinum Seller. Check our my feedback on what our past buyers has said about us. We are quick to respond to email and ship quickly. Check out other items on eBay here. If you have any questions please email us through eBay. If you would like to speak to a Customer Sales Representative, please call us at 916-388-1540 (6am to 5pm PST). Our products has a limited warranty : Salon Guys guarantees all products sold on our website to be free of defects and damages upon delivery and shall include all intended and necessary parts or pieces for each item. In addition, Salon Guys guarantees all products will perform as advertised on the individual listings for each item. This does not include if an item performs less than the standards of each client. If a client receives an item that does not conform to our guarantee, the client is responsible for providing written or verbal notice to Salon Guys so we may rectify the issue by repairing or replacing parts or entire items depending on the extent of the damage and consultation of our technicians. Complete correction of any issue brought forth by the client shall constitute fulfillment of all liabilities of Salon Guys in regards to the quality and advertisement of the products. The above warranty applies to all products listed on our website. Any hydraulic base is covered for no more than a period of one year. This includes failure to withstand general wear and not extensive use. Our electronic appliances, including hot irons, blow dryers, box dryers, facial steamers, and skincare machines, are covered for a period of six months. This does not include damage caused by water, tampering, modifications, mishandling, abuse and/or misuse of appliances. For all remaining products, the warranty is valid for one year. The warranty is effective once the item or items have shipped from our warehouse. Parts for items with expired warranties may be purchased separately, however they are not covered under warranty nor will it extend the warranty period of the original item. After the Salon Guys warranty has expired the manufacturer’s warranty for goods sold will be the only option available to the client. The manufacturer, at their own discretion, may repair or replace goods according to the policies set forth in their warranty. It is the client’s responsibility, and not Salon Guys, to contact and return damaged products directly to the manufacturer for repair or replacement. In the event a product must be returned for repair or replacement and the product has been in the possession of the client for less than 30 days, Salon Guys will issue a return tag to have the item sent back to our warehouse at the expense of Salon Guys. If an item must be returned for repair or replacement after the 30 day period, the client is responsible for shipping the item(s) to our warehouse and any shipping fees shall not be reimbursed by SalonGuys. Any labor or repair of all returned products does not renew or extend the warranty. What is the warranty procedure for electric tools? For all electric tools, we are happy to assist with product defects for a period of 30 days from the date of purchase. Beyond that, all issues are to be taken directly to the product manufacturer. Dropping off an item for repair? For local clients, returns may be brought in personally. Please be advised there is a minimum wait time of 24 hours or more. Per the terms of the warranty, we must attempt to repair the item prior to replacing it." FEES: Styling Chair Pumps & Bases - $45.00 each. Premium Styling Chair & Barber Chair Pump & Bases - $80.00 each. Facial or Hair Steamers, Dryers, Lamps, & Towel Warmer - $45.00 each. We at Salon Guys strive to the best of our abilities to maintain accurate and up-to-date information on our website. As in every company, errors may occur. This may include but is not limited to: misprints, omissions or occasional inaccuracies. Salon Guys does not guarantee all information including, but not limited to, product description, pricing, and stock availability is accurate or complete. Salon Guys reserves the right to edit content on our website without prior notice or liability to any single person. This includes, without limitation, sale prices, coupon codes, and stock quantity for any item. If you have any questions about our Warranty, please contact us. We accept all major credit cards through PayPal. We can only ship to confirmed shipping address. > Salon Guys 5980 88th Street Sacramento, CA 95828 Phone: (916) 388-1540 Our phone lines are open from 6AM-5PM PST M-F, 6AM-4PM Sat-Sun. All e-mails will be responded to within 24 hours.
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